Terms & Conditions

Welcome to Green Glow Essential! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from our website, you agree to these terms. Please read them carefully.

1. General Terms

By using our website, you agree to:

• Acceptance of Terms: These Terms and Conditions apply to all visitors, users, and customers. Continued use of our site signifies your agreement to these terms.
• Eligibility: You must be at least 18 years old or have permission from a parent or guardian to make purchases on our website.

2. Products and Pricing

We strive to provide accurate product descriptions and pricing, but:

• Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
• Pricing Accuracy: While we aim for accuracy, errors in product prices or descriptions may occur. In such cases, we reserve the right to cancel or correct any orders based on incorrect information.

3. Ordering and Payment

When placing an order on our website:

• Order Process: After you place an order, you will receive a confirmation email. Your order will be processed once payment is verified.
• Payment Methods: We accept major credit cards, debit cards, and other available payment methods displayed at checkout.
• Order Cancellation: You may cancel your order before it is shipped by contacting us directly. Once shipped, cancellation is not possible.

4. Shipping and Delivery

We strive to ensure timely and secure delivery of your purchases:

• Shipping Times: Delivery times may vary depending on your location and the shipping option chosen at checkout.
• Shipping Costs: Shipping fees will be calculated and displayed at checkout. Free shipping may be offered on certain orders as part of promotions.
• Delays: We are not responsible for delays caused by circumstances beyond our control, such as carrier delays or customs issues.

5. Returns and Refunds

We want you to be satisfied with your purchase. Please review our return policy:

• Eligibility for Returns: You may return eligible products within 30 days of receipt for a refund or exchange, provided the item is unused and in its original condition.
• Non-Returnable Items: Certain items, such as personalized or perishable goods, are not eligible for returns.
• Return Process: To initiate a return, contact us with your order details. Once the return is approved, you will receive instructions on how to send the item back.
• Refunds: Refunds will be processed within a reasonable time after we receive and inspect the returned item.

6. Intellectual Property

All content on our website, including text, images, and design, is the property of Green Glow Essential and protected by intellectual property laws.

• Use of Content: You may not use, copy, reproduce, or distribute any content from our website without prior written permission from us.

7. Limitation of Liability

While we strive to ensure a great shopping experience, Green Glow Essential is not liable for:

• Third-Party Links: Our website may contain links to third-party websites, which are not under our control. We are not responsible for the content or services provided by these third parties.
• Product Usage: We are not liable for any damage or injury resulting from the misuse or improper use of our products.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us:

Email: Contact@greenglowessential.com